In order to update your phone number through Stripe, you will need to head to the Stripe Express login.
Please note that Caden cannot manually update your phone number and that this process must be done through Stripe.
- Head to the Stripe express link: https://connect.stripe.com/express_login
- Enter the email associated with your Stripe account.
- When prompted to entering the verification code, tap 'I don't have access to this phone number.'
- The verification code will then be sent to the email you used when onboarding with Stripe.
- If you still cannot retrieve this information, please tap 'contact support' and reach out to Stripe directly.
Once you're able to login:
- Tap the menu option on the upper right hand corner.
- Head to personal information.
- Update your phone number
If you have any additional issues updating your account information, please contact Stripe here for assistance: https://support.stripe.com/express/contact/email